Data Integration, Assignments, and Activity Logs for E-Subro Hub
On April 20, 2026, members will be able to take advantage of several enhancements aimed at improving productivity and workflows.
- Data Integration (DI) commands and events will support demand and task assignments. These events can be generated through E-Subro Hub when assigning at the business unit level or through the new DI 5.0 inbound command from a member’s claim system.*
- DI events for demand and task assignment can be consumed into a member’s claim system, increasing visibility and providing process improvement opportunities.*
- A task and its related demand can be assigned with a single click. This is configured by member administrators under company preferences.
- Activity logs will be consolidated into two tasks rather than three when a demand is assigned.
- A new message will automatically place a demand back on the member’s worklist when a task is returned from damage estimation, clearly indicating that a task has been completed.
- Task assignments have been expanded to display all TPA business units a member is web enabled for—matching the behavior of demand assignments and no longer limited to estimator designated TPAs. In addition, members can now assign both a task and its related demand in a single click, delivering a meaningful time savings. This capability is configurable by member administrators under Company Preferences.
- When a demand is issued with an incorrect responder claim number and the responder has “Unresolved Claim Number” enabled, the demand is rejected and flagged for resolution in the worklist. Updating the claim number triggers a reissue and revalidation. If it is still incorrect, the flag remains. This change adds support for reissuing the demand when the demander corrects the responder claim number.
To help prepare our members for these changes, we have prepared a guide with additional details.
AF is looking forward to introducing these enhancements to our members with the goal of improving overall efficiency.
